www.morayaprakashan.com reserves the right to cancel any order without any explanation for doing so, under situation where www.morayaprakashan.com is not able to meet the requirement of the order placed or order so placed/cancelled does not comply with the www.morayaprakashan.com policy or for any other reason. However, www.morayaprakashan.com will ensure that any communication of cancellation of an order, so cancelled, is intimated within the appropriate time to the person concerned and any applicable refund will be made in a reasonable time.
Once the order is placed on www.morayaprakashan.com, you will receive an order confirmation email from Moraya Prakashan. If you wish to cancel your order for any reason, please write to us at [email protected] stating your complete order details and reasons for cancellations. Once we receive the cancellation request, we will process the same as early as possible and initiate the refund of the amount paid to us. We will inform you about the cancellation and share the details of the refund. We will contact you if any additional information is required. Please note the refund may take place in 5 to 7 working days.
We will accept the replacement of our products in case of following defects: –
1) Page numbers in the book binding are not in serial order.
2) Printing is missing on the pages (Blank pages) in between the chapters and
Continuation of reading is not possible. Or there is some misprint due to which matter is unreadable.
10 Day Replacement Guarantee
www.morayaprakashan.com offers you REPLACEMENT WITHIN 10 DAYS FROM THE DATE OF DELIVERY ON THE product/s ordered on www.morayaprakashan.com i.e., if at the time of delivery and/or within 10 days from the date of delivery of the product/s, if any defect is found, then the buyer of the product/s can ask for replacement of the product/s subject to the following terms and conditions:
1 Notify us of any defects in the product/s at the time of delivery of the product/s and/or within 10 days from the date of delivery and the same product/s will be replaced in return for the defective product/s.
2 Replacement can be for the product subject to availability of the same with www.morayaprakashan.com.
3 Replacement is offered for the product/s sold by www.morayaprakashan.com ONLY.
Following products shall not be eligible for return or replacement:
- Damages due to misuse of product;
- Incidental damage due to malfunctioning of product;
- Any consumable item which has been used/installed;
- Products with tampered or missing serial/UPC numbers;
- Digital products/services (Flyte music downloads).
- Any damage/defect which are not covered under the manufacturer’s warranty
- Any product that is returned without all original packaging and accessories, including the box, manufacturer’s packaging if any, and all other items originally included with the product/s delivered;
Disclaimer: “ANY DECISION ON CANCELLATION, REFUND OR 10 DAY REPLACEMENT GUARANTEE ON THE PRODUCT/S SOLD BY www.morayaprakashan.com is at the sole discretion of Moraya Prakashan and the decision of Moraya Prakashan shall be final and binding. Moraya Prakashan reserves the right to withdraw and/or alter from CANCELLATION, REFUND OR 10 DAY REPLACEMENT GUARANTEE at any time without giving any intimation of whatsoever nature.”